Privacy Policy

This Privacy Policy governs the manner in which Grandclo collects, uses,
maintains and discloses information collected from users (each, a “User”) of the www.grandco.com website (“Site”).
This privacy policy applies to the Site and all products and services offered by Grandco
For the purpose of the Data Protection Act 1998 (the Act), the data controller is KSACO LTD trading as Grandeurclo of Ivy Mill business Centre, Crown Street, Manchester, M35 9BG.
Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order,
subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.
Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us.
Users can always refuse to supply personally identification information, however this may prevent them from engaging in certain Site related activities.
Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site.
Non-personal identification information may include:

  • Technical information, such as the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting,browser plug-in types and versions, operating system and platform
  • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for’
    page response times, [download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page,
    and any phone number used to call our customer service number.